Centralized planning, coordinated execution and real-time visibility into performance across all stores are goals that all retailers aspire to, but few actually achieve. Together, Bluespring and Microsoft are helping retailers close the gap between top performing stores and those with a poor operational track record.
Many retailers are plagued by the "last mile" problem. In retailing, the "last mile" problem refers to the inability to successfully execute corporate strategies consistently in all stores. Too often - and to the detriment of the retailer stakeholders - there is a conspicuous disparity between what senior managers want to happen in retail stores and what actually happens.
Dr. Peter Duchessi Associate Professor of Operations University at Albany, School of Business |
Situational Analysis Product recalls are costly and include inherent risks. Companies must have coordinated and documented recall efforts in order to avoid this risk. On the flip side promotions are often not fully leveraged in some store locations and distributing these tasks with the appropriate documentation is difficult at best. Best Practice Store Task Manager Includes:
[80% of retailers have never effectively measured their store operations to determine where the biggest problems are†.] † Source: "Retailers Reduce Store Execution Missteps with Task Management Technology" - AMR Research 2005
| The Solution This "best of breed" Store Task Manager Software Solution is built on a fully Web Services-enabled composite solutions architecture comprised of Bluespring Software and Microsoft Office SharePoint Server (MOSS) 2007. It comes pre-configured with "best practice" workflows, KPIs and Dashboards that manage overall store performance by region, store type and/or role. Business Value
|
